2006/2007

Club Rules And Policies

Welcome to the Indian Hill Winter Club (IHWC). The operating rules below have been developed with the input of the Board, staff members and Club members.  They are intended to ensure members can enjoy themselves at the IHWC, while also making certain that the Club remains a safe, clean, family friendly environment.  In addition, some of these rules are also required by state or local laws or by the terms of our land lease with the Village of Indian Hill.

Members of all ages are expected to comply with these operating rules and parents/guardians are to review these rules with family members. Repeated violations of rules may result in temporary and/or permanent suspension of membership privileges.

Our Board, our staff, and your fellow Club members greatly appreciate your assistance in ensuring that all family members are familiar with and comply with the Club’s operating rules. Thank you in advance for your full support and cooperation.

Grounds

v Premises are intended for the purpose of indoor sports and recreation activities including hockey, basketball, skating, paddle tennis and other similar sports or recreation activities.  Lacrosse, tennis, golf and baseball equipment should not be brought onto the premises unless equipment is required for specifically scheduled activities within the Club.

v Access to the adjacent Grand Valley property owned by the Village of Indian Hill is not permitted via the IHWC.  At no time may members or their guests approach the lake.

v Each member or guest is responsible for their own litter and cleaning up their area after use including placing skates, shoes, bags under benches when not in use.

v All Club members and guests use the IHWC at their own risk. 

v Smoking, tobacco products, drugs, pets, or gum are not permitted on IHWC grounds or in the facility.

Facility

v All members and guests must check-in at the front desk upon arriving at the IHWC. 

v Members and their guests are responsible for treating employees, contractors, chaperones and other members with courtesy and respectfully guidance provided.

v Preferred method for all member and guest expenses is to the member’s account.  The Club will forward itemized bills on a monthly basis.

v In the event of any power outage, all members and guests must leave the facility immediately unless otherwise directed by staff members.

Guest Policies

v    In order to let staff members know that appropriate waivers have been signed and guest fees have been paid, all guests/members under the age of 18 will be issued a wristband upon check-in. Guests are limited to no more than 2 visits/month or 8 visits/season, excluding parties or paid activities.  Guest fees are $10.00 for adults and 

Guest Policies (cont.)

        children. Guest fees are payable in cash or charged to the member account upon check-in.

v It is the sponsoring member’s responsibility to assure guests are aware and comply with the facility operating rules. Prior violations of rules by guests may exclude future admission to the IHWC.

v All guests must also have a valid waiver on file in order to participate in any Club activities or use the IHWC facilities (NOTE: Guest waivers are available at the Club’s front desk or on the Club’s website at www.ihwinterclub.com). 

v    Non-members who attempt to gain access to the IHWC without registering with the front desk and paying associated guest fees may have their guest privileges to the IHWC permanently revoked.

v    Members may bring 5 guests per day (excluding parties/facility rentals).  Children between the ages of 11-18 may only have 2 guests without on-site parental supervision.  Please see the Club Manager for approval for groups of 6 or more guests.

Childcare Policies

v The IHWC is neither staffed for nor intended to be a childcare facility. Children may be left unattended upon reaching age 11 with a signed waiver (child, guardian, Club staff).  Children under eleven years of age are not allowed at the facility unless accompanied by an adult member or responsible party at least 14 years of age.  In all cases, member-adults must sign in all minors.

v Children 11 years and older may only have 2 guests on site without parental supervision.   If there are 3 or more guests of a member, a parent must be on-site during the entire period.  Guests are required to have a general waiver as well as completed permission to be on the facility unsupervised.

v Parents and/or guardians are responsible for their child’s/children’s safety, considerate behavior and compliance with the IHWC operating rules.  Warnings for inappropriate behavior will be issued at the sole discretion of the IHWC staff.  After 2 warnings the privilege of unsupervised attendance will be revoked for a period of 2 weeks.  Subsequent violations will be result in longer suspensions up to and including suspension for the season.

v Children may be left unattended if enrolled in an IHWC activity such as learn-to-skate lessons, hockey practices, fitness activities, etc.  If children unattended are younger than the allowed 11 years of age, supervision must be on-site within 15 minutes of planned conclusion of activity; otherwise a fee of $10 per 15 minutes will be assessed.  Children are not permitted to arrive unescorted at the IHWC more than 15 minutes before a scheduled activity.  Late fees are subject to increase based on repeated violations of this policy.

v When paid childcare services are offered (during adult member workouts), members must remain on premises.  Drop-offs are not permitted.

v A Childcare Provider membership may be purchased for $100 from the Club manager. Only one Childcare Provider pass shall be issued per family. Each childcare provider will need to sign the appropriate waiver.  The childcare provider will have the authority to charge on the member account.  Sitters who wish to use the facility (ice skating, fitness areas, etc.) and are not the Designated Childcare Provider, will be considered a guest and must pay the associated guest fee. No guest fee will be required for sitters who are on-site supervising or simply dropping off/picking up children for which they are responsible.

v The Club cannot be responsible for ensuring employees have knowledge of food allergies your child may have.  Children who have food allergies should be supervised by parents when purchasing food or beverages at the “Snowflake Café” (the Club’s snack bar).

Programs and Activities

v All members and guest must sign-in at the front desk prior to participating in any Club program.

v The IHWC will have numerous programs and on-ice/off-ice activities available for members.  Members are encouraged to suggest and/or work with the staff to develop new programs or activities.  However, any group activity or program must have Club approval prior to being conducted on the premises.

Ice Rink

v Helmets are strongly recommended for all skaters.  Children 10 and under are required to wear a helmet while on the ice.  Skaters ages 7-10 who have passed Skating Level 4 are exempt from helmet use during specified free style sessions. Skating and participating in ice activities are at the participant’s own risk.

v Rough play will not be tolerated.  No tag, crack-the-whip, “keep away” or other dangerous games.  The IHWC staff retains the right to ask people to leave the ice for reckless or rough activity not otherwise stated.

v Adult members are not permitted to carry small children while skating.

v No hockey sticks are allowed on the ice except during scheduled hockey activities.

v At times, the rink will be scheduled for Learn-to-Skate, skating practice, youth hockey or other on-ice activities.  At all times skaters are reminded to be respectful and considerate of others.

v The IHWC will have Learn-to-Skate programs and private lessons available for members.  IHWC-approved instructors must provide any/all private lessons in skating instruction.

v No food or drinks are permitted on the ice at any time. To facilitate cleaning, food is also not permitted in the ice arena. Drinks with lids/tops are permitted in the ice arena while observing skating activities.

v During hockey activities (open or league), mandatory equipment includes shin pads, gloves, elbow pads, helmet with face shield and cup. 

v For broomball, mandatory equipment is limited to a helmet.  Kneepads and elbow pads strongly recommended.

v No one is permitted on the ice during Zamboni operation.

v All members must clean up after themselves.  Moreover, during the hockey season, the last player out of the locker room is responsible for cleaning up any left items - loose tape, wrappers, and any debris.  These rules will aid in clearing the locker room quickly for the next team and overall cleanliness.

Gym

v No food or drinks (excluding water in covered containers) are permitted in the gym.

v Rough play will not be tolerated. 

v Non-scuff shoes or socks are required in the gym.

v Half-court play will be enforced if multiple groups wish to play during open gym time.

Adult Fitness Area (Located on Mezzanine Level)

v All members and guests are encouraged have an orientation on use of the Club’s fitness equipment before using it and to consult with their personal physician before beginning any exercise program. 

Adult Fitness Area (Located on Mezzanine Level)(cont.)

v The adult fitness area is limited to individuals ages 16 and older unless a member ages 14-15 is attending a personal training class or is with an adult member. Certain times and classes may be restricted to adults ages 21+ to provide preferential access to adult members during peak times.

v Cardio equipment is limited to 30 minutes per machine.

v Proper fitness attire and use of towels is required.

v The IHWC will have fitness programs available for members including personal training. IHWC-approved instructors must provide any/all personal training instruction.

v Only water or sports drinks with lids/tops are permitted in the fitness areas.  Food is not permitted at any time.

Paddle Tennis

v Paddle tennis members will be able to reserve courts up to 2 weeks in advance.  Non-members playing with a member will be considered guest and required to check in and pay guest fee prior to play. 

v A fee of $40 will be imposed for repeated no-shows during reserved court times. A restriction on the ability to reserve courts may be imposed for repeated violations.  

v Court reservations will be limited to 2 hours per week. However members may play at any time that courts are not reserved for league play or instructional clinics.  Allowable reservation times may be adjusted based on member feedback. 

v Court heaters are to be used only to remove ice and snow from the court to make it playable.  Lights and heaters are to be turned off when leaving the courts.

v No more than four players/individuals shall be permitted on the court at one time.  Spectators must observe play from outside the courts.

Outdoor Fire Pit

v IHWC staff will be responsible for starting all fires.  The fire operating hours may be limited by the staff to ensure oversight/maximize utilization by members.

v Children under the age of 18 are permitted in this area with an adult present.  To reduce the risk of injury, only adults are permitted to tend the fire.

v Only food/drinks purchased at the IHWC may be consumed at the fire pit. 

Adult Club Room (Located on Mezzanine Level)

v The Adult Club Room is intended to be a “child-free zone” and the room is limited access at all times to adults aged 21+.  Liquor service is limited to beer and wine and will be served during designated hours only.  Bar tabs are available for your convenience but if you leave the area before clearing your tab, a gratuity of 18% will be automatically applied

v Alcohol must remain and be consumed in the Adult Club Room unless special permission is obtained from Club Manager for alcohol to be consumed in the private party rooms on the first floor (or other locations).

v Wine lockers are for the convenience and use of members and available for purchase by seeing the Club Manager. The member must purchase all wine placed in wine lockers from the IHWC.  IHWC will make every attempt to acquire the specific brands requested by member.  A Club Room staff member is required to open bottles for members.

Alcohol Policy

v Alcohol may be consumed in designated areas within the IHWC only.

v The IHWC reserves the right to refuse to serve alcohol to anyone for any reason at
any time.

v No alcohol may be brought into the Club or onto Club premises at any time by any member or guest.

v In accordance with Ohio state liquor ordinances, no firearms are permitted in the IHWC or on IHWC premises.

Rental of Facility

v To help offset operating costs and keep annual dues as low as possible, the IHWC will rent portions of the facility (gym, ice rink, etc.) to non-members during low use/off-peak periods.  Designated rental hours have been scheduled to ensure members have access to the facility during hours that are most convenient/desirable.

v The IHWC reserves the right to change the designated rental times.  However, members will be given sufficient notice of any changes. 

v On very limited occasions and with Board approval, the entire facility may be rented out for a designated time.  Reasonable notice of any such closed facility events will be provided.

v The IHWC’s facility rental policy will be reviewed at the end of each season and revised as necessary based on member feedback. 

Chaperone/Volunteer Program

v In benchmarking with other winter clubs, we have learned that the use of adult chaperones has been extremely effective in providing supplemental supervision during peak use periods and building a family friendly environment. The Board believes that adopting a similar policy at the IHWC is in the best interest of the Club.  Chaperones will be assigned responsibilities to either monitor the facility, ice patrol or front desk support.

v Each member (one adult member per family) will be required to chaperone or volunteer for one 3 hour time block each season. Members will receive notification by e-mail or phone of their scheduled time. If you cannot attend at the time you have been scheduled, the member is responsible for switching with another member or finding a replacement.  The member must notify the Operations Manager when a switch has been made.

v Members who are scheduled to volunteer/chaperone but do not show up for their assigned block will be charged $75.